KTC PRIVACY POLICY
Effective Date: January 1, 2026
KTC Atlanta (“KTC,” “KTC ATL,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, maintain, protect, and disclose information when you visit our website, submit information through our website, communicate with us, engage our services, or opt in to receive communications from us, including email and SMS/text messages.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- First and last name
- Business or organization name
- Job title
- Email address
- Telephone or mobile phone number
- Mailing or business address
- Information submitted through contact forms
- Information provided when requesting information about our services
- Communications and correspondence with KTC
- Information related to business inquiries, proposals, projects, or services
- Communication preferences
- SMS/text-message consent and opt-in records
- Other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, such as:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Website usage and interaction information
- Cookie and similar technology information
The specific information collected may vary depending on how you interact with KTC.
2. How We Use Your Information
KTC may use personal information for legitimate business purposes, including to:
- Respond to inquiries and requests
- Communicate with prospective and existing clients
- Provide information about KTC and our services
- Deliver services requested by clients
- Manage client and business relationships
- Schedule meetings and consultations
- Follow up regarding inquiries, projects, proposals, or opportunities
- Send operational, informational, or service-related communications
- Send SMS/text messages when appropriate consent has been provided
- Send marketing or promotional communications where permitted and where appropriate consent has been obtained
- Maintain records of communications and consent
- Improve our website, services, and customer experience
- Analyze website usage
- Maintain website security
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal, regulatory, contractual, and compliance requirements
- Enforce our agreements and protect our legal rights
3. SMS/Text Messaging Privacy
KTC may offer SMS/text messaging as a communication method for individuals who provide their mobile telephone number and consent to receive text messages. Depending on the nature of your relationship with KTC and the consent you provide, messages may include conversational, informational, customer-service, appointment, project-related, account-related, follow-up, or promotional communications.
SMS Consent
KTC will obtain appropriate consent before sending SMS/text messages when consent is required. Providing a telephone number through a website form does not, by itself, necessarily constitute consent to receive promotional SMS messages. Where KTC collects SMS consent through a website form, the SMS consent option will be presented separately and will not be pre-selected. Consent to receive SMS/text messages is not a condition of purchasing services from KTC.
Mobile Information and SMS Consent Will Not Be Shared for Marketing
KTC does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
No mobile opt-in information or text-message consent will be shared with third parties or affiliates for marketing or promotional purposes.
We may disclose information to service providers that help us operate our communications infrastructure when reasonably necessary to provide the SMS service, subject to appropriate confidentiality and data-protection obligations. Such service providers are permitted to use the information only as necessary to provide services to KTC and not for their own independent marketing purposes.
4. SMS Message Frequency
The frequency of SMS/text messages from KTC may vary depending on your relationship with KTC, your interactions with us, and the nature of the communications. There is no guaranteed or fixed number of messages.
Message frequency may vary.
5. Message and Data Rates
KTC does not charge recipients for receiving SMS/text messages from KTC. However, standard messaging, data, and other charges imposed by your mobile carrier may apply.
Message and data rates may apply.
Please contact your wireless carrier if you have questions regarding your mobile plan or applicable charges.
6. SMS Opt-Out
You may opt out of SMS/text messages from KTC at any time. To stop receiving text messages, reply: STOP to any SMS message received from KTC.
After submitting an opt-out request, you may receive one final confirmation message confirming that you have been unsubscribed. After your opt-out request has been processed, KTC will no longer send SMS messages covered by that consent unless you subsequently provide new consent or initiate a new conversation in circumstances where messaging is permitted. Opting out of SMS communications does not necessarily prevent KTC from communicating with you through other channels, such as email or telephone, where otherwise permitted.
7. SMS Help and Support
If you need assistance regarding SMS/text communications from KTC, reply: HELP to a message from KTC.
You may also contact KTC using the contact information provided on our website.
8. SMS Consent Records
KTC may maintain records associated with SMS consent, including, where appropriate:
- Telephone number
- Date and time consent was provided
- Method through which consent was obtained
- Form or webpage through which consent was submitted
- Applicable consent language
- Communication preferences
- Opt-in status
- Opt-out requests
- Date and time of opt-out requests
These records may be maintained for operational, compliance, dispute-resolution, and legal purposes.
9. Sharing of Personal Information
KTC does not sell personal information in the ordinary course of our business. We may disclose personal information to trusted vendors, contractors, platforms, and service providers that assist us with business operations, including services such as:
- Website hosting
- Email services
- Telecommunications
- SMS delivery
- Customer relationship management
- Cloud storage
- Analytics
- Information technology
- Cybersecurity
- Professional services
These providers may receive information only to the extent reasonably necessary to perform services on our behalf.
As stated above, mobile phone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may also disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to lawful governmental or regulatory requests
- Respond to subpoenas, court orders, or other legal processes
- Protect the rights, property, or safety of KTC, our clients, website users, or others
- Investigate suspected fraud or unlawful activity
- Enforce agreements
- Protect the security and integrity of our systems
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and analyze website performance. Some third-party website or analytics providers may also place cookies or similar technologies on your device. You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
11. Data Security
KTC uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction. However, no website, internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, KTC cannot guarantee the absolute security of information transmitted electronically.
12. Data Retention
KTC may retain personal information for as long as reasonably necessary to:
- Fulfill the purposes for which the information was collected
- Maintain business and client records
- Provide services
- Maintain consent and communication records
- Comply with legal or regulatory requirements
- Resolve disputes
- Prevent fraud or abuse
- Enforce agreements
- Protect KTC’s legitimate business interests
Retention periods may vary depending on the type of information and the purpose for which it was collected.
13. Your Communication Choices
You may request that KTC stop sending certain communications. For marketing emails, you may use the unsubscribe mechanism included in the applicable email, where available.
For SMS/text messages, reply STOP to unsubscribe.
For assistance with SMS communications, reply HELP.
You may also contact KTC directly regarding your communication preferences.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties. KTC does not control and is not responsible for the privacy, security, content, or practices of third-party websites. We encourage users to review the privacy policies of third-party websites before providing personal information.
15. Children’s Privacy
KTC’s website and business services are not intended to collect personal information directly from children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our general website contact forms.
If we learn that personal information from a child under 13 has been collected through our website in circumstances requiring parental consent, we will take reasonable steps to address the information appropriately.
16. Changes to This Privacy Policy
KTC may modify this Privacy Policy periodically to reflect changes to our business practices, technology, services, regulatory obligations, or legal requirements. When changes are made, the “Last Updated” date at the top of this page will be revised.
We encourage users to review this Privacy Policy periodically.
17. Contact Us
If you have questions regarding this Privacy Policy, our privacy practices, or SMS/text messaging from KTC, please contact us through the contact information provided on the KTC Atlanta website.
KTC Atlanta
Atlanta, Georgia
Website: KTCATL.com
For SMS assistance, reply HELP to a KTC text message.
To discontinue SMS messages, reply STOP.
